 The Benefits of using Circle Express
There are several benefits of using the Circle Express Delivery and Collection Service. We employ a controlled quality policy and provide a comprehensive service. |
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Quality Policy
The Company’s business is serving the airfreight industry, by virtue of providing transport, warehousing and distribution of freight.
The Circle Group is committed to providing a standard of service that ensures customer satisfaction in all areas of our operations.
In order to achieve this, a quality system meeting the requirements of ISO 9001: 2000 has been implemented, throughout which all aspects of the business are managed and controlled in accordance with ISO requirements.
We will recruit, develop and train our staff to operate efficiently and competently. We will also listen and respond to our customers feedback, thereby developing a culture of continuous improvement.
 Chris Coffey - Managing Director
Details of Service 
Detailed list of services we provide.
- Large distribution fleet dedicated to airfreight collection & delivery movements.
- Depots owned and operated by the group (no 3rd parties, franchises or shared premises).
- All inter-depot trucking operated by our own vehicles (remains under our control).
- Strong management team with vast experience in the airfreight field (virtually every manager has in excess of 20 years experience in the airfreight industry).
- DETR listed agent status (Reg. No 192) for the secure carriage of export consignments.
- Dangerous Goods - In-house DGSA's which ensures continuous personnel training and monitoring of hazardous consignments.
- BSI / ISO registered (Cert No FS 24756) to BS EN ISO 9001:2000 with proven procedures.
- Sound investment policy in Personnel, Training, Equipment, and IT.
- Introduction of 'Connexius' - Business Information System.
- Enhanced service levels.
- Improved communications with client.
- Instant Proof of Delivery accessibility.
- WEB based booking.
- EDI links to customers.
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